+ Free ad from Google!*

Google My Business Listings are free and an essential component of any modern company’s online marketing.

  • Being listed gives you a boost in organic (un-paid-for) search results and therefore leads to more traffic.
  • You can set up multiple service areas if you have more than one location so your customer sees the closest location when they look for you.
  • Connects directly to Google Maps so your customers can easily find your location on their mobile devices.
  • Makes it easy for your customers to leave reviews for your business.
  • Adds credibility to your business when your business is properly listed, with hours, photos, videos, service descriptions, etc.

Google My Business Listings show on the right side of a Google search engine page.  Please see the sample listing For Halo Blow Dry Bars.

*Now, Google is offering a free ad posts which shows within your listing.  Please see the Keratin ad on the sample listing.

Ads can be up to 300 words, include a graphic, and a call to action: “Learn more,” “Reserve,” “Sign up,” “Buy” or “Get offer.”

Ads are designed to be dropped from the listing after one week, but if you want an ad to run continually, we’ve got a work-around to do so.

We manage the Google My Business Listings for several clients and are contacting them about adding a promotion.

Please contact John to set up your business listing – or to add one of these new promotional resources to your existing listing.



Gibbon Because We Don't Have a Photo of a Chimp(Yes, we know this is a photo of a gibbon yawning, not a chimp delivering mail – it’s all we have in our library primate-wise as we have not taken a photo of a postal chimp, although we’d be excited to do so.)

We use MailChimp for a few clients and we find it to be the most difficult interface and address list management system of the e-mail campaign providers with which we have experience.

ONE – they don’t offer phone support.

TWO – Choosing the address list to whom the e-mail goes at step one instead of at the end of the development process causes problems and is contrary to the way our clients like to work.

THREE – They don’t have seed lists for testing.  This is a development issue for us, and does not effect our clients except for a bit of time added to the process, which adds to the cost to the project.

FOUR – The same address on several lists counts multiple times towards your monthly plan, so you can spend far more than is needed for your subscription.

FIVE – MC does not offer “pay-as-you-go” as an option – monthly subscription only.  You pay, even if you don’t send any e-mails.

SIX – Customization of address sign-up forms can only be done with a higher priced account.

SEVEN – Sign-up forms that can be coded to recognize list segmentation can be done only on pop-up pages, but not for embedded forms (which is pretty much the only way people do e-mail list sign-up forms now.)

EIGHT – The biggie – they don’t allow a campaign to be sent to more than one list.  The best-practice for managing lists in MailChimp is to have one list, which is divided into groups and segments.  Our clients find it confusing – actually we find it confusing at times, as well as cumbersome, non-intuitive, and time-wasting.


If you are interested, there’s more below on MC’s address list management.  But we don’t want to simply focus upon the negative and what we don’t recommend.  We do recommend using Vertical Response or Constant Contact as platforms.  The phone response for both companies is fantastic – customer support reps who know the product and are helpful.  And the list management is far simpler.  You can have as many lists as you want and get to select the ones you want each campaign to launch to.  Unsubscribes and bounces are well-managed at the account level, rather than the list level, which protects you from higher prices and grumpy customers and keeps you compliant with spam laws.

Our favorite is Vertical Response for the reasons above, as well as their pay-as-you-go option instead of subscription and because over the decade we’ve used them for a variety of clients, they have been consistently good.


So, back to MC’s list management issues caused by not allowing a campaign be sent to more than one list:

  • Unsubscribes are managed by individual list, rather than at the account level.  So if you have more than one list, and a recipient unsubscribes from one list, it’s not recorded in any other list, so you can e-mail to an address of someone who already unsubscribed.
  • Because there’s no connectivity between lists, if a client changes their settings in one list, it won’t be recognized by any other instances of that e-mail address in other lists.
  • If you wish to send an e-mail to separate lists, you need to duplicate the e-mail over and over, sending one e-mail launch per mail list.  If there are duplicated addresses in your account, you will be sending the same campaign to these addresses.  One of our clients is doing this, and are getting complaints from clients.


We know this is confusing.  Send us a line with questions, or call 408 252-8664.






Available domain extensions are no longer just .com, .net, .us, .org, etc. Some recently made available include: .movie, .coupons, .soccer, .catering, .fyi, .ski, .men, .miami — more each day. 

As an internet user, don’t be confused if you see a website address written with a full–word after the dot. That familiar three–letter extension or two–letter country code extension will prevail, but websites are no longer limited to just these. For example, our client Palace Cafe & Catering just registered Depending upon the user’s device, it will to forward to their main website or their mobile website at 

As a business owner, you have some choices to make. This is the time to review all available domains and extensions and be aware of what will soon become available so you can grab your perfect extension. 

At this time, extensions do not play a role in major search engine ranking algorithms.Google says that in the future, they doubt extensions will play a role in their search engine result lists. But we think that over time extensions will play a role in search engine optimization (SEO) as they will help guide users to the information they are seeking which is what search engines are all about. 

Some reasons to consider specific extensions are to: 

• help with print marketing — easier to remember, more specific website addresses, 

• prevent your competition or other businesses from owning it (yes, they are doing it to you), 

• show you are current with the times, and 

• own your business’ perfect domain in case search engines change their algorithms in the future. 

Having more than one registered domain can benefit your SEO if they forward to one, main website with a 301 redirect. It is very important that you do not have any duplicated content on these redirected web pages or incorrect redirect code. This will damage your SEO. 

If you wish to find out what domains extensions are soon becoming available, do a search engine search for “new domain watcher” and to find out what extensions are already available, do a search engine search for “domain availability”. There are many tools out there to help. 

Let John know if you’d like us to work on a domain plan for you. We’d review all your currently registered domains and give recommendations on what to keep and what to let lapse. We’d make sure that the correct redirection was put on your domains so you are not hurting your SEO. And we’d work on a plan for a getting a new domain extension(s) which will best suit your business and goals.